Besides, it built a customer satisfaction environments where exclusive information service is delivered to the patient before and after the operation. And it also operates various patients’ service system and hospital management system like exclusive coordinator for foreign patients only to attract foreign patients, foreign language class for medical staffs, and one-on-one specialist training program between employees. After the operation, the patients can enjoy food, rest, and hobby in an independent space of about 198 square meters that is as comfortable as their home, which is not possible in typical wards.
On the other hand, the medical staff of the hospital published around 200 articles in Korea, and outside the country. Gyalumhan Plastic Surgery Hospital is quite a big contribution to development of maxillofacial field. Based on this, ‘Injection Treatments in Cosmetic Surgery’, an international magazine specialized in medical science, contained a writing participated by four specialists in the hospital and it was published in Europe and USA in 2009.
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