Well into its 13th year, over 40 dermatologists of CNP Dermatology Clinic have been providing individual care according to different problems each individual has. Conferences are held every month differentiating CNP’s beauty and skin care program from any other programs by allowing the doctors to share up-to-date procedures and information on new equipments. Endless research is being done through inviting authorities on the dermatological procedures. All 20 CNP branches are not only franchising the brand but also realizing skin science through information sharing and research development.
CNP is also focusing on the Self-Education System to increase the competitiveness of the ‘network hospital’. Service-oriented mind was the driving force behind the expansion of CNP. Weekly Education Program includes CRM (Customer Relationship Management), leadership development, and service monitoring inscribing the responsibility to the employees under the brand name of“CNP”.
Patient’s satisfaction should come first to compete with the foreign hospitals following the medical market influx. Network hospitals have undergone a rapid expansion since 2000 and have worked to bring about the trust from the patients by reinforcing the ‘Patient Centered’ image of the network hospitals. |